Privacy policy

Privacy Policy

Effective Date: August 8, 2025

Healthy Cow Corporation (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or engage with our SMS and email marketing communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Contact Information: Name, email address, phone number, billing/shipping address.

  • Account & Transaction Information: Purchase history, order details, payment method (processed securely by third-party providers; we do not store full payment details).

  • Technical Data: IP address, browser type, operating system, device identifiers.

  • Cookies & Tracking Data: Information collected through cookies, pixels, analytics tools (e.g., Google Analytics, Meta Pixel).

  • Marketing Preferences: Opt-in status, subscription preferences, interaction history with our messages.

2. How We Use Your Information

We may use your information to:

  1. Fulfill Orders & Provide Services

    • Process and ship orders, manage payments, provide customer support.

  2. Send Marketing Communications (with consent)

    • Deliver promotional emails, newsletters, and SMS updates.

    • Inform you about new products, offers, events, and news.

  3. Website Experience & Analytics

    • Improve site functionality, security, and usability.

    • Analyze visitor behavior for general marketing and service improvements.

  4. Legal & Compliance

    • Comply with applicable laws, regulations, and legal processes.

3. SMS & Email Marketing

  • We will only send SMS or email marketing messages if you have given us explicit consent.

  • You may opt out at any time:

    • SMS: Reply STOP to unsubscribe, or follow instructions provided in the message.

    • Email: Click the “unsubscribe” link in any promotional email.

  • We may use third-party service providers to send SMS or emails on our behalf. These providers process your data only under our instructions and in compliance with this policy.

Additional SMS Privacy Statement
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Any other mentions in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future SMS communications, you can opt out by texting STOP.

4. Sharing of Information

We do not sell your personal information to third parties.
We may share your information with:

  • Service Providers: Payment processors, shipping companies, email/SMS platforms, analytics tools.

  • Legal & Regulatory Authorities: When required by law or to protect our legal rights.

All partners and service providers are required to handle your data in compliance with applicable privacy laws.

5. Cookies & Tracking

We use cookies, tracking pixels, and similar technologies to:

  • Enable site functionality.

  • Analyze website traffic and user behavior.

  • Deliver relevant ads through retargeting networks.

You can manage your cookie preferences via your browser settings.

6. International Compliance

We comply with:

  • Canada’s Anti-Spam Legislation (CASL)

  • U.S. Telephone Consumer Protection Act (TCPA) & CAN-SPAM Act

  • EU General Data Protection Regulation (GDPR)

If you are in the EU, you have the following rights under GDPR:

  • Access, correct, or delete your personal data.

  • Withdraw consent to marketing at any time.

  • Request data portability.

  • Lodge a complaint with your local Data Protection Authority.

7. Data Retention & Security

  • We retain your information only as long as necessary for business or legal purposes.

  • We use industry-standard safeguards to protect your information from unauthorized access, alteration, or disclosure.

8. Your Rights & Choices

  • Opt-Out of Marketing: Follow instructions in our messages.

  • Access & Update Information: Contact us to review or update your information.

  • Delete Your Data: You may request that we delete your personal data, subject to legal requirements.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Healthy Cow Corporation
Email: moo@healthycow.ca
Phone: +1 (833) 776 7734